Partnering
with BPM to manage and collect your accounts receivables
can prove to be an efficient and cost-effective
alternative to the in-house management of these important
business process tasks.
BPM
brings to the this process a
collections division that specializes in B2B accounts receivable
management and collections. As a result we are able to
provide you with a receivables management service and
system customized to your business, industry and company
policy that will look and feel like in-house and will lower
and help control your related operating costs, increase capital availability
by speeding up cash collections and reducing DSO.
Our
Accounts Receivables Collection service include dedicated staffing
to proactively perform all of the required receivables collection
tasks and activities in accordance with client established
guidelines, industry norms and your company goals.
In
addition, we understand
the value of each of your customers and will work not
only to maintain those relationships but to enhance them
as well.
Specifically,
we will implement a confidential and convenient receivables
collections management service system, acting as an
undisclosed extension of your in-house department, that
will take over the receivables collection function, from
as early as 30 days past due, and perform all required
monitoring and and receivables management tasks needed,
to ensure prompt payment from your customers on a
consistent basis. This include:
Pre-due reminder calls.
We
telephone all accounts in the portfolio assigned to
us, with an open balance within 10
days after invoice due date.
The objective,
to secure payment well within the business selling
terms, so as to increase the cash flow from the investment in
accounts receivable.
Telephone collection.
We
call customers
at agreed intervals after due date to enhance prompt
payment and at the same time address any customer service
queries.
Collection letters.
We will implement a
series of
professional letters that we would send to your
customers by E-mail as required to confirm a
collection call conversation and/or to confirm a
promise payment arrangement etc.
Management
Reporting.
We will provide our client management, with weekly
reports of collections call activities, results and
follow-up action recommendations where applicable.
In
addition, the weekly management reports will include a
receivable aging and cash flow report based on
customer promise payments.
In addition, under the BPM managed
service system, you will enjoy a higher level of client
visibility and control, we will function as an
undisclosed business partner working offsite from your office,
we contact your clients in your name, while utilizing web technology to give you
the desk-top convenience that will look and feel like we are in the
office next door.
This means, your customers
will never know they are not talking to your
in-house
staff. We tailor our service to function as a
seamlessly extension of your financial structure.
BPM
brings a business partner dedication and commitment
to provide you with the end result
you desire that will consistently meet and exceed expectations.
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Risk Management
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Credit Recommendations
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Customer Statements
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Remittance Processing
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Dispute Management
Let us help you focus on what you do best.
Working in your name, we initiate professional,
sensitive follow-up communications with your customers, by telephone
or E-mail, to address payment issues up-front. From a
courteous reminder that an account is past-due all the
way to a forceful demand for payment.
In those cases where issues other than the ability
to pay are the cause for a past-due account - or where
payment has already been sent - we work with you to
resolve these issues.
For chronic slow payers, we schedule
reminder calls or make stronger demands, including a
final notification and/or client visit for high
dollar exposure.
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