Partnering with BPM to manage and collect your accounts receivables can prove to be an efficient and cost-effective alternative to the in-house management of these important business process tasks.

BPM brings to the this process over 25 years of specializes knowledge and experience in B2B accounts receivable management and collections.

As a result we are able to provide you with a receivables management service and system customized to your business, industry and company policy that will look and feel like in-house and will lower and help control your related operating costs, increase capital availability by speeding up cash collections and reducing DSO. 

Our Accounts Receivables Collection service include dedicated staffing to proactively perform all of the required receivables collection tasks and activities in accordance with client established guidelines, industry norms and your company goals. 

► Collection calls

► Collection letters

► Cash application

► Customer accounts management

► Deductions research and resolution

► Accounts Receivable Reporting

► Monthly aged analysis

► Monthly promise payments

► Cash collections activity

► Forward action reports

► Reconciliation's of problem accounts

In addition, we understand the value of each of your customers and will work not only to maintain those relationships but to enhance them as well.

Specifically, we will implement a confidential and convenient receivables collections management service system, acting as an undisclosed extension of your in-house department, that will take over the receivables collection function, from as early as 30 days past due, and perform all required monitoring and receivables management tasks needed, to ensure prompt payment from your customers on a consistent basis. This include:

Pre-due reminder calls.

We telephone all accounts in the portfolio assigned to us, with an open balance within 15 days after invoice due date. 

The objective, to secure payment well within the business selling terms, so as to increase the cash flow from the investment in accounts receivable.

Telephone collection.

We call customers at agreed intervals after due date to enhance prompt payment and at the same time address any customer service queries. 

Collection letters.

We will implement a series of professional letters that we would send to your customers by E-mail as required, to confirm a collection call conversation and/or to confirm a promise payment arrangement etc.

Management Reporting.

We will provide our client management, with weekly reports of collections call activities, call results and follow-up and forward action and recommendations where applicable.

The weekly management reports will include a receivable aging and analysis, as well as a projected cash flow report based on customer promise payments and timing to be received.

In addition, under the BPM managed service system, you will enjoy a higher level of client visibility and control, we will function as an undisclosed business partner working offsite from our office.

We contact your clients in your name, while utilizing web technology and emails to make our service super convenient so as to look and feel like we are in the office next door. 

This means, your customers will never know they are not talking to your in-house staff. We tailor our service to function as a seamlessly extension of your Credit Sales, Receivables Management and Cash Flow structure. 

BPM brings a business partner-like dedication and commitment to provide you with the end result you desire that will consistently meet and exceed expectations.

► Risk Management

► Credit Recommendations

► Customer Statements

► Remittance Processing

► Dispute Management

Let us help you focus on what you do best.

Working in your name, we initiate professional, sensitive follow-up communications with your customers, by telephone and by E-mail, to address payment issues up-front.

From a courteous reminder that an account is past-due all the way to a forceful demand for payment.

For chronic slow payers, we schedule timely and consistent reminder calls or make stronger demands, including a final notification and/or client visit for high dollar exposure.   

In cases where issues other than the ability to pay are the cause for a past-due account, we work with you to resolve these issues and enhance customer relations and the opportunity for more business.